Brave new world for multinationals like COLAS

Friday, 30th of April 2021

For multinationals, 100% API-based Microsoft Teams telephony with Tendfor finally opens the door to the "holy trinity" of global telephony:

  • Softphones in a global HA platform - available in Skype for Business, but better in Teams
  • Support system for professional agents in the same HA topology as Teams, with full native PBX replacement functionality – first made possible with Tendfor for Teams
  • Local breakouts for PSTN numbers from all (and many simultaneous) service providers, including Microsoft's own Calling Plans - a world's first for a global UCC platform with the arrival of Microsoft Teams, and available with full global receptionist and contact center functionality with Tendfor

Tendfor remains the global leader in API-based receptionist and contact center functionality for Teams, and only via true API integration can the full potential offered by the last bullet (and by being SBC liberated) be realized. 

It is truly inspiring to being able to assist many of the most forward-thinking multinationals in drawing fully on these amazing new possibilities.

For example, you can read about 60 000 group seat infrastructure/construction powerhouse, COLAS, and their rollout of Teams and Tendfor for their professional enterprise telephony via the link below.