In moving their acclaimed service desk completely to Teams and the Microsoft cloud with Tendfor, Centrality becomes the first ever native API based professional Teams contact center installation in production in the UK.

We are proud to be first contact Centre in the UK to utilise a Microsoft Teams native telephony system. We chose to use MS Teams native for our contact centre solution as MS Teams has become the go to organisation collaboration tool.

With... Read More »

From AudioCodes comes a great success story about the world's first organization to go live with all native API based Teams contact center and attendant console with Tendfor in Azure. This was in late 2019. 

Join the revolution with Tendfor, AudioCodes and blinQ!

This week our production and POC customers will receive API-based Teams presence in all Tendfor Teams interfaces, such as Teams app, mobile apps and full attendant console.

Check out a short video demo via the link below. 

At Tendfor, we want to wish all our customers, partners and friends all the very best for 2020 and thank you all for making 2019 so special.

We finished 2019 off by – the day after their launch – moving our multi-tenant Azure production platform to new v1.0 Microsoft Graph Cloud Communications APIs for Teams.

Teams telephony for enterprises is now a reality, and we remain the only supplier in the world offering a fully featured attendant... Read More »

Tonight, we receive the news we have almost not dared to hope for from Microsoft Ignite – the Teams Calling APIs are out!

We are honored to be among the few tech companies introduced on stage as already having a contact center solution ready. 

More importantly, though, we are still the only platform in the world offering a fully featured attendant console in Azure for these new APIs. 

Kudos to Andrew Bybee and his amazing team – they... Read More »

After years of dedicated work from our awesome development team, we are proud to release a world’s first – an enterprise telephony platform using Microsoft’s Calling API for Teams.

With Tendfor for Teams, customers can finally handle all their call routing, contact center and attendant console functionality completely within the Office 365 topology.

The voice solution of the future has arrived – a revolution.  

You can now go head-to-head against us and teams like Ski Team Sweden Alpine in the app OneTonneFuture. All for the cause of reduced carbon footprints and taking the fight for a sustainable future.

We have three teams in the battle, you can find us under the "Leaderboard" tab in the app. Following the link below, you might also find a familiar face under the quotes/references section towards the end. 

How sustainable are you?

2018 marked a year of great success for us, with lots of new exciting consultancy projects, over 20% growth and a return to profitability after three years of heavy investment in our internally developed telecom platform Tendfor.

We wish to extend our sincere gratitude to our customers and partners for being vital parts of that.

We are happy to announce that we will be among the exhibitors at Microsoft Sweden for their Intelligent Communications Day on the 6:th of December.

For the first time ever – we will unveil some of the new exciting Teams functionality offered by Tendfor at the event. Hope to see you there!

We are very proud to announce that our Attendant Console and Contact Center platform, Tendfor, becomes the first solution of its kind to be featured in Microsoft’s new global One Commercial Partner Catalog.

For us, this constitutes an important pillar in a closer international collaboration with Microsoft’s marketing and technical solution teams.